Warranty & support policy ~ KTMA Theme

We are committed to providing customers with quality products and the best support services. Warranty & support policies are applied as follows:

1. Warranty period

All templates are warranted for 6 months from the date of purchase.
Warranty applies to technical errors arising from the product's original code.

2. Warranty coverage

Fix display errors, browser or device compatibility errors.
Updates errors arising from changes from the Blogger platform.
No warranty in case the customer arbitrarily edits the code causing errors.

3. Technical support

Customers are supported for free via Zalo, Email or Facebook during the warranty period, including:

Instructions for installing and using the template.
Answer questions and handle errors.
SEO optimization consulting, page loading speed.

4. Services beyond warranty

Requests for editing, upgrading, and personalizing the interface outside the warranty scope will be quoted separately and performed according to the agreement with the customer.

5. Contact information

For any support requests, please contact:
send us whats up message on +233264783970 | email us on info@ktmaonline.com